--- title: "A Cloud Based Business Phone System | DIDWW" description: "Buy a Cloud-based simple to set up Business Phone System with built-in Phone app and AI-powered features. User-friendly yet enterprise-grade configurations." canonical: "https://www.didww.com/tools/business-phone-systems" last_updated: "2026-10-01T12:49:25.214Z" --- # A Cloud Based Business Phone System | DIDWW > Buy a Cloud-based simple to set up Business Phone System with built-in Phone app and AI-powered features. User-friendly yet enterprise-grade configurations. Stay connected on any device with phone.systems™ - the smart cloud PBX solution [Buy phone.systems™](https://my.didww.com/#/phone_systems) [Talk to an expert](https://www.didww.com/request-a-demo) ## Over 1000 industry leaders rely on DIDWW ## Why choose phone.systems™ phone.systems™ is a fully-featured cloud PBX platform combined with a powerful business communication app - built to replace traditional phone systems and unify your team’s voice communication across devices and locations. Whether you’re a fast-growing startup or a global enterprise, phone.systems™ delivers the flexibility, scalability, and intelligence needed to keep your team connected and productive anywhere in the world. ## Built for modern business communications Your browser does not support the video tag. ### All-in-one cloud PBX solution Advanced call routing, IVR, voicemail, call queues, conferencing, and more ### Business-grade calling app Make and receive internal and external calls on desktops, mobiles, or tablets across all major platforms ### Global availability Deploy phone.systems™ across international teams using local and toll-free numbers ### CRM integrations Streamline workflows, improve efficiency, and enable smarter customer interactions ### Powered by AI Intelligent tools that enhance productivity and conversation insights ## Scalable, cost-effective, and easy to deploy Whether you’re in the office, working remotely, or on the go, phone.systems™ gives your business a secure, professional-grade phone system with the freedom of the cloud. ### Quick setup Get your entire team up and running in minutes ### Flexible pricing Scale with your business needs ### No physical infrastructure required Just install and start calling [Buy phone.systems™](https://my.didww.com/#/phone_systems) [Talk to an expert](https://www.didww.com/request-a-demo) ## Meet the phone.systems™ app – business calling, reimagined The phone.systems™ app is more than a softphone - it’s a powerful extension of your Cloud PBX that puts an entire phone system in your pocket. Built to unify internal and external communication, the app enables your team to stay connected, productive, and professional - from any device, anywhere in the world. 03 : 24 ### All-in-one communication Make and receive internal and external calls, transfer, conference, access voicemails, and more - all in a single app that works across desktop, mobile, and web. ### Smarter conversations Access your full company directory, personal contacts, and CRM data right inside the app - no need to switch between tools. ### Built for mobility Take your business phone system with you - no hardware needed. The app keeps your team connected and responsive, whether they’re in the office or on the move. ## Powerful Cloud PBX functionality with phone.systems™ Built to support any business communication setup, phone.systems™ provides advanced call control and intelligent routing tools - designed to streamline your business communications and improve team collaboration. Customize, scale, and manage your cloud phone system with ease. [Buy phone.systems™](https://my.didww.com/#/phone_systems) [Talk to an expert](https://www.didww.com/request-a-demo) ### Intelligent call routing & automation Handle calls smarter with IVR menus, ring groups, time- and caller-based routing, call queuing, and voicemail to email.Tailor every interaction to fit your business logic and schedule. ### Centralised control & instant deployment Manage users, extensions, call flows, voicemail, and settings from a user-friendly, secure web interface. Changes activate instantly, so your PBX adapts as fast as your business does. ### Scalable & compatible by design Easily connect to third-party SIP services and hardware, unify global teams with interlinked systems, and manage your telephony infrastructure securely - all from a single dashboard. ### Global availability & interoperability Connect teams across borders with local and toll-free numbers in 90+ countries, and effortlessly integrate with SIP trunks or external (BYOC) VoIP systems. ### Intelligent call routing & automation Handle calls smarter with IVR menus, ring groups, time- and caller-based routing, call queuing, and voicemail to email.Tailor every interaction to fit your business logic and schedule. ### Centralised control & instant deployment Manage users, extensions, call flows, voicemail, and settings from a user-friendly, secure web interface. Changes activate instantly, so your PBX adapts as fast as your business does. ### Scalable & compatible by design Easily connect to third-party SIP services and hardware, unify global teams with interlinked systems, and manage your telephony infrastructure securely - all from a single dashboard. ### Global availability & interoperability Connect teams across borders with local and toll-free numbers in 90+ countries, and effortlessly integrate with SIP trunks or external (BYOC) VoIP systems. ### Intelligent call routing & automation Handle calls smarter with IVR menus, ring groups, time- and caller-based routing, call queuing, and voicemail to email.Tailor every interaction to fit your business logic and schedule. ### Centralised control & instant deployment Manage users, extensions, call flows, voicemail, and settings from a user-friendly, secure web interface. Changes activate instantly, so your PBX adapts as fast as your business does. ### Scalable & compatible by design Easily connect to third-party SIP services and hardware, unify global teams with interlinked systems, and manage your telephony infrastructure securely - all from a single dashboard. ### Global availability & interoperability Connect teams across borders with local and toll-free numbers in 90+ countries, and effortlessly integrate with SIP trunks or external (BYOC) VoIP systems. ## AI powered features Unlock intelligent insights and real-time analysis for smarter communication. ### Sentiment analysis Evaluates the emotional tone of a conversation. ### Key topics Identifies and tags the most relevant topics discussed during a conversation. ### Talk-to-listen ration Measures the balance between speaking and listening during a conversation. ### Full call transcript Provides a complete, accurate text record of the entire conversation, making it easy to review and reference specific details at any time. ### Call summary Generates a concise recap of key points and action items from the conversation, allowing for quick insights without reviewing the entire dialogue. [Buy phone.systems™](https://my.didww.com/#/phone_systems) [Talk to an expert](https://www.didww.com/request-a-demo) ## All-in-one business communication solution with CRM integration Salesforce Pipedrive Zoho Hubspot Monday Zendesk ActiveCampaign Combine your business communication into a single, streamlined solution. phone.systems™ integrates fully with your CRM and helpdesk systems, keeping your business contacts and call history in sync and easily accessible through one app. ## Simple, Transparent Pricing With phone.systems™, a single seat unlocks full access to our advanced business phone system. No long-term contracts or hidden fees ### $9.99 / seat / month #### Each seat includes: 1 User A unique user seat with access to the phone.systems™ mobile app on an unlimited number of devices. 1 SIP Account Connect any SIP-enabled device directly to the system. 1 SIP Forwarding Route incoming calls to a specific SIP URI address. 1 PSTN Forwarding Forward calls to any phone number on the public telephone network. [Buy phone.systems™](https://my.didww.com/#/phone_systems) ### Custom (from 50 seats) For businesses requiring a higher volume of seats or customized configurations, phone.systems™ offers personalized pricing and support options. Whether you’re managing a large-scale deployment or need specific account structures, our team will work with you to deliver a solution that fits your operational and financial needs. #### Each custom plan may include: Volume-based pricing per seat Tailored onboarding and deployment support Flexible billing options [Request a custom quote](https://www.didww.com/request-a-quote) ## Do more with phone.systems™ ### AI Call Insights (Optional Add-on) Additional rate of $0.02 per recorded call minute. Call summary Sentiment analysis Call transcription Talk-to-listen ratio Key topics ### DIDWW global Voice services Instantly enable and scale your voice communications [Phone numbers](https://www.didww.com/phone-numbers/all-phone-numbers) in 90+ countries [Global SIP trunking](https://www.didww.com/voice/global-sip-trunking) services Free [number porting](https://www.didww.com/services/phone-number-porting) ### Bring Your Own Carrier (BYOC) The phone.systems™ platform supports full interoperability with any SIP-compatible VoIP provider, allowing you to bring your own carrier, phone numbers, and SIP trunks to this service. ## Frequently Asked Questions ### What is included in a $9.99/month seat? Each seat includes a user account, access to the mobile app on an unlimited number of devices, one SIP account, one SIP forwarding destination, and one PSTN forwarding destination. This allows for the full use of the phone.systems™ platform without any feature restrictions. ### Do I have to use my own carrier, or can I get phone numbers and SIP trunks from DIDWW? This platform is highly flexible, and you can choose either option. Of course, phone.systems™ seamlessly integrates with DIDWW’s global voice services, offering immediate access to [phone numbers](https://www.didww.com/phone-numbers/all-phone-numbers)in over 90 countries and [SIP trunking](https://www.didww.com/voice/global-sip-trunking) worldwide. ### Can I use my existing phones, or do I need to purchase new hardware? phone.systems™ is compatible with any SIP-enabled IP phone, allowing you to continue using your existing hardware. Alternatively, you can use the [phone.systems™ softphone](https://www.didww.com/tools/phone-systems-app) application for iOS, macOS, Windows, and Android - removing the need for physical desk phones entirely. ### Can I integrate phone.systems™ with my CRM? Yes, phone.systems™ supports [CRM integrations](https://doc.didww.com/phone-systems/Settings/crm-integrations.html#) with popular platforms, including Salesforce, HubSpot, Zendesk, Pipedrive, Zoho, and Monday.com, allowing for streamlined communications and enhanced productivity. ### Is there a long-term commitment or contract? No. Our pricing is flexible and is purchased on a month-to-month basis. There are no long-term contracts or hidden fees. ### Is there a minimum number of seats required? Yes, at least one seat is required to access the full functionality of the cloud PBX, including the mobile application. ### What kind of customer support is available? We offer 24/7/365 live, in-house support via chat, email or phone. For detailed contact information, please refer to our [Contacts](https://www.didww.com/contacts) page.