SMS customer support services
Enhance the customer experience by providing personalized support via two-way text messaging
Why do business choose DIDWW two-way SMS for customer support services?
Reliable two-way SMS service
Secure service delivered via a proprietary and geo-redundant backbone network.
True local presence
Inbound and outbound SMS communications on a single business phone number.
True local presence
Inbound and outbound SMS communications on a single business phone number.
Reliable two-way SMS service
Secure service delivered via a proprietary and geo-redundant backbone network.
True local presence
Inbound and outbound SMS communications on a single business phone number.
Reliable two-way SMS service
Secure service delivered via a proprietary and geo-redundant backbone network.
True local presence
Inbound and outbound SMS communications on a single business phone number.
Integration options
Multiple ways to integrate SMS text messaging: SMS-to-Email, SMS-to-HTTP, SMPP standard.
Compliant SMS
Full regulatory compliance globally for all services.
Compliant SMS
Full regulatory compliance globally for all services.
Integration options
Multiple ways to integrate SMS text messaging: SMS-to-Email, SMS-to-HTTP, SMPP standard.
Compliant SMS
Full regulatory compliance globally for all services.
Integration options
Multiple ways to integrate SMS text messaging: SMS-to-Email, SMS-to-HTTP, SMPP standard.
Compliant SMS
Full regulatory compliance globally for all services.
Easy management
The DIDWW User Portal for instant SMS configuration and management.
Encrypted SMS
Messaging data encryption using TLS (HTTPS) and secure VPN interconnections.
Encrypted SMS
Messaging data encryption using TLS (HTTPS) and secure VPN interconnections.
Easy management
The DIDWW User Portal for instant SMS configuration and management.
Encrypted SMS
Messaging data encryption using TLS (HTTPS) and secure VPN interconnections.
Easy management
The DIDWW User Portal for instant SMS configuration and management.
Encrypted SMS
Messaging data encryption using TLS (HTTPS) and secure VPN interconnections.
Reliable two-way SMS service
Secure service delivered via a proprietary and geo-redundant backbone network.
True local presence
Inbound and outbound SMS communications on a single business phone number.
Integration options
Multiple ways to integrate SMS text messaging: SMS-to-Email, SMS-to-HTTP, SMPP standard.
Compliant SMS
Full regulatory compliance globally for all services.
Easy management
The DIDWW User Portal for instant SMS configuration and management.
Encrypted SMS
Messaging data encryption using TLS (HTTPS) and secure VPN interconnections.
Encrypted SMS
Messaging data encryption using TLS (HTTPS) and secure VPN interconnections.
Reliable two-way SMS service
Secure service delivered via a proprietary and geo-redundant backbone network.
True local presence
Inbound and outbound SMS communications on a single business phone number.
Integration options
Multiple ways to integrate SMS text messaging: SMS-to-Email, SMS-to-HTTP, SMPP standard.
Compliant SMS
Full regulatory compliance globally for all services.
Easy management
The DIDWW User Portal for instant SMS configuration and management.
Encrypted SMS
Messaging data encryption using TLS (HTTPS) and secure VPN interconnections.
Reliable two-way SMS service
Secure service delivered via a proprietary and geo-redundant backbone network.
True local presence
Inbound and outbound SMS communications on a single business phone number.
Integration options
Multiple ways to integrate SMS text messaging: SMS-to-Email, SMS-to-HTTP, SMPP standard.
Compliant SMS
Full regulatory compliance globally for all services.
Easy management
The DIDWW User Portal for instant SMS configuration and management.
Encrypted SMS
Messaging data encryption using TLS (HTTPS) and secure VPN interconnections.
DIDWW building blocks used for SMS customer support services
Local Phone Numbers
Instantly available Local Phone Numbers worldwide combined with premium quality, reliability and regulatory compliance.
Mobile Phone Numbers
Wide selection of voice and SMS- enabled phone numbers for cost-effective communications.
P2P SMS integration for business comms
Seamless integration of P2P messaging for your communication applications with the DIDWW SMS API.
Self-service User Portal
The DIDWW user panel for full control over the configuration, management and monitoring of your services.
Number Selection tool
Instant access to an extensive global Phone Number inventory, including Gold and Vanity Numbers.
SMS delivery
A wide range of delivery options including SMS to email, SMS to HTTP and SMPP.
SMS delivery
A wide range of delivery options including SMS to email, SMS to HTTP and SMPP.
Local Phone Numbers
Instantly available Local Phone Numbers worldwide combined with premium quality, reliability and regulatory compliance.
Mobile Phone Numbers
Wide selection of voice and SMS- enabled phone numbers for cost-effective communications.
P2P SMS integration for business comms
Seamless integration of P2P messaging for your communication applications with the DIDWW SMS API.
Self-service User Portal
The DIDWW user panel for full control over the configuration, management and monitoring of your services.
Number Selection tool
Instant access to an extensive global Phone Number inventory, including Gold and Vanity Numbers.
SMS delivery
A wide range of delivery options including SMS to email, SMS to HTTP and SMPP.
Local Phone Numbers
Instantly available Local Phone Numbers worldwide combined with premium quality, reliability and regulatory compliance.
Mobile Phone Numbers
Wide selection of voice and SMS- enabled phone numbers for cost-effective communications.
P2P SMS integration for business comms
Seamless integration of P2P messaging for your communication applications with the DIDWW SMS API.
Self-service User Portal
The DIDWW user panel for full control over the configuration, management and monitoring of your services.
Number Selection tool
Instant access to an extensive global Phone Number inventory, including Gold and Vanity Numbers.
SMS delivery
A wide range of delivery options including SMS to email, SMS to HTTP and SMPP.
Local Phone Numbers
Instantly available Local Phone Numbers worldwide combined with premium quality, reliability and regulatory compliance.
Mobile Phone Numbers
Wide selection of voice and SMS- enabled phone numbers for cost-effective communications.
P2P SMS integration for business comms
Seamless integration of P2P messaging for your communication applications with the DIDWW SMS API.
Self-service User Portal
The DIDWW user panel for full control over the configuration, management and monitoring of your services.
Number Selection tool
Instant access to an extensive global Phone Number inventory, including Gold and Vanity Numbers.
SMS delivery
A wide range of delivery options including SMS to email, SMS to HTTP and SMPP.
SMS delivery
A wide range of delivery options including SMS to email, SMS to HTTP and SMPP.
Local Phone Numbers
Instantly available Local Phone Numbers worldwide combined with premium quality, reliability and regulatory compliance.
Mobile Phone Numbers
Wide selection of voice and SMS- enabled phone numbers for cost-effective communications.
P2P SMS integration for business comms
Seamless integration of P2P messaging for your communication applications with the DIDWW SMS API.
Self-service User Portal
The DIDWW user panel for full control over the configuration, management and monitoring of your services.
Number Selection tool
Instant access to an extensive global Phone Number inventory, including Gold and Vanity Numbers.
SMS delivery
A wide range of delivery options including SMS to email, SMS to HTTP and SMPP.
Local Phone Numbers
Instantly available Local Phone Numbers worldwide combined with premium quality, reliability and regulatory compliance.
Mobile Phone Numbers
Wide selection of voice and SMS- enabled phone numbers for cost-effective communications.
P2P SMS integration for business comms
Seamless integration of P2P messaging for your communication applications with the DIDWW SMS API.
Self-service User Portal
The DIDWW user panel for full control over the configuration, management and monitoring of your services.
Number Selection tool
Instant access to an extensive global Phone Number inventory, including Gold and Vanity Numbers.
SMS delivery
A wide range of delivery options including SMS to email, SMS to HTTP and SMPP.
Request a quote
Get an offer tailored for
your business
Why do customers choose DIDWW?
The VoIP platform for telecommunication and business professionals
Compliant two-way SIP Trunking, everywhere
Full global compliance in 92 countries and 5300 areas. Readily available Landline, Mobile and Toll Free Phone Numbers and two-way local SIP Trunking. Licensed or directly partnered with a local carrier in every country.
Designed for carriers, excellent for enterprises
Built for quality, performance, security and privacy at every level. Network uptime - 99,998%, strategically placed mega POPs, direct peering & optimised routing.
Profitable business outcomes
Experience DIDWW flexibility from custom pricing to free professional customer service to simplify your business decisions.
Powerful, yet simple-to-use self-service portal
Choose the DIDWW user panel for full control of your telecommunication services. Statistics, monitoring, number search, porting and provisioning.
Time saving business processes automation
Include the extensive range of DIDWW core services within your own business processes with the REST API.
Trusted by professionals
- Nat Rudy
C3ntro Telecom
Carrier Interconnection Manager
“Always with the best disposition to serve us, DIDWW has helped us in fulfilling our customer’s needs, when it comes to provide them with the numbering solutions, when most of the time the requests get to us as urgent ones. Apart from everything else, it’s also fun and easy to work with DIDWW.”
- Dragan Gajovic
Air Serbia
IT Service Manager
“We had a very fast integration with our IP voice system and their accessible and open procedures helped us reach our goals. During our contact center transition from an in-house solution to outsource solution, there weren’t any outages. The onboarding process was simple, fast and with substantial assistance.”
- Andriy Azarov
Nectar Desk Inc.
CEO
“Virtual numbers and Phone Systems are essential parts of our offering, therefore DIDWW is one of the key components in our infrastructure. They have great support and high quality service. We became a client of DIDWW when we were very small, but still were treated in a proper way and were able to discuss business conditions, which helped our growth.”
Andriy AzarovNectar Desk Inc.
CEO
Nectar Desk Inc.
CEO
“Virtual numbers and Phone Systems are essential parts of our offering, therefore DIDWW is one of the key components in our infrastructure. They have great support and high quality service. We became a client of DIDWW when we were very small, but still were treated in a proper way and were able to discuss business conditions, which helped our growth.”
Nat RudyC3ntro Telecom
Carrier Interconnection Manager
C3ntro Telecom
Carrier Interconnection Manager
“Always with the best disposition to serve us, DIDWW has helped us in fulfilling our customer’s needs, when it comes to provide them with the numbering solutions, when most of the time the requests get to us as urgent ones. Apart from everything else, it’s also fun and easy to work with DIDWW.”
Dragan GajovicAir Serbia
IT Service Manager
Air Serbia
IT Service Manager
“We had a very fast integration with our IP voice system and their accessible and open procedures helped us reach our goals. During our contact center transition from an in-house solution to outsource solution, there weren’t any outages. The onboarding process was simple, fast and with substantial assistance.”
Andriy AzarovNectar Desk Inc.
CEO
Nectar Desk Inc.
CEO
“Virtual numbers and Phone Systems are essential parts of our offering, therefore DIDWW is one of the key components in our infrastructure. They have great support and high quality service. We became a client of DIDWW when we were very small, but still were treated in a proper way and were able to discuss business conditions, which helped our growth.”
Nat RudyC3ntro Telecom
Carrier Interconnection Manager
C3ntro Telecom
Carrier Interconnection Manager
“Always with the best disposition to serve us, DIDWW has helped us in fulfilling our customer’s needs, when it comes to provide them with the numbering solutions, when most of the time the requests get to us as urgent ones. Apart from everything else, it’s also fun and easy to work with DIDWW.”
Dragan GajovicAir Serbia
IT Service Manager
Air Serbia
IT Service Manager
“We had a very fast integration with our IP voice system and their accessible and open procedures helped us reach our goals. During our contact center transition from an in-house solution to outsource solution, there weren’t any outages. The onboarding process was simple, fast and with substantial assistance.”
Andriy AzarovNectar Desk Inc.
CEO
Nectar Desk Inc.
CEO
“Virtual numbers and Phone Systems are essential parts of our offering, therefore DIDWW is one of the key components in our infrastructure. They have great support and high quality service. We became a client of DIDWW when we were very small, but still were treated in a proper way and were able to discuss business conditions, which helped our growth.”
Are you ready to
remove the boundaries?
Create or expand your cloud telecommunications
Get more from DIDWW
The platform for telecommunication professionals
Enterprise communications
All industries:
- Health
- Finance
- Logistics
- Aviation
- Retail
- Tourism
- Your business
Extensive DID coverage
All types:
- Local Numbers
- National Numbers
- Toll Free Numbers
- UIFN
- Mobile Numbers
- Shared Cost Numbers
Telecom services
Key services:
- Two-way SIP Trunking
- Two-way SMS
- Flexible Capacity options
- Emergency Calling
- Global Phone Number Porting
- Voice Forwarding and SMS Delivery
- Cloud Fax services
Professional tools
Key solutions:
- API
- Self-service user portal
- Number porting tool
- Number selection tool
- Business phone.systems™
Solutions for operators
Key advantages:
- API for automation
- Reliability
- Compliance
- Wholesale pricing
- Porting
- Scalability
- Quality
Enterprise communications
All industries:
- Health
- Finance
- Logistics
- Aviation
- Retail
- Tourism
- Your business
Extensive DID coverage
All types:
- Local Numbers
- National Numbers
- Toll Free Numbers
- UIFN
- Mobile Numbers
- Shared Cost Numbers
Telecom services
Key services:
- Two-way SIP Trunking
- Two-way SMS
- Flexible Capacity options
- Emergency Calling
- Global Phone Number Porting
- Voice Forwarding and SMS Delivery
- Cloud Fax services
Professional tools
Key solutions:
- API
- Self-service user portal
- Number porting tool
- Number selection tool
- Business phone.systems™
Solutions for operators
Key advantages:
- API for automation
- Reliability
- Compliance
- Wholesale pricing
- Porting
- Scalability
- Quality
Enterprise communications
All industries:
- Health
- Finance
- Logistics
- Aviation
- Retail
- Tourism
- Your business
Extensive DID coverage
All types:
- Local Numbers
- National Numbers
- Toll Free Numbers
- UIFN
- Mobile Numbers
- Shared Cost Numbers
Telecom services
Key services:
- Two-way SIP Trunking
- Two-way SMS
- Flexible Capacity options
- Emergency Calling
- Global Phone Number Porting
- Voice Forwarding and SMS Delivery
- Cloud Fax services
Professional tools
Key solutions:
- API
- Self-service user portal
- Number porting tool
- Number selection tool
- Business phone.systems™
Solutions for operators
Key advantages:
- API for automation
- Reliability
- Compliance
- Wholesale pricing
- Porting
- Scalability
- Quality
Enterprise communications
All industries:
- Health
- Finance
- Logistics
- Aviation
- Retail
- Tourism
- Your business
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