Contact centers

Improve your contact center performance with our two-way voice and SMS solution

Why choose DIDWW for your contact center business?

99,998% core network uptime
Highly scalable, secure and fully geo-redundant private network infrastructure with live in-house monitoring 24/7/365.
Extensive number coverage
Local, Mobile, National and Toll Free Virtual Phone Numbers covering 80 countries and 5097 area codes worldwide.
Flexible Capacity options
Flat-rate, pay-per-minute and hybrid voice channel Capacity for maximum availability and cost-efficiency.

99,998% core network uptime

Highly scalable, secure and fully geo-redundant private network infrastructure with live in-house monitoring 24/7/365.

Voice and SMS
Two-way Voice and SMS communications on the same number.
Guaranteed CLI
Improved ASR and branding consistency with guaranteed caller IDs.

Voice and SMS

Two-way Voice and SMS communications on the same number.

Two-way Voice
Highest quality inbound and outbound voice communications for businesses of any size.
Encrypted VoIP
Voice data encryption using TLS (HTTPS) and secure VPN interconnections.

Two-way Voice

Highest quality inbound and outbound voice communications for businesses of any size.

99,998% core network uptime
Highly scalable, secure and fully geo-redundant private network infrastructure with live in-house monitoring 24/7/365.
Extensive number coverage
Local, Mobile, National and Toll Free Virtual Phone Numbers covering 80 countries and 5097 area codes worldwide.
Flexible Capacity options
Flat-rate, pay-per-minute and hybrid voice channel Capacity for maximum availability and cost-efficiency.
Voice and SMS
Two-way Voice and SMS communications on the same number.
Guaranteed CLI
Improved ASR and branding consistency with guaranteed caller IDs.
Two-way Voice
Highest quality inbound and outbound voice communications for businesses of any size.
Encrypted VoIP
Voice data encryption using TLS (HTTPS) and secure VPN interconnections.

99,998% core network uptime

Highly scalable, secure and fully geo-redundant private network infrastructure with live in-house monitoring 24/7/365.

DIDWW VoIP building blocks used for contact centers

Local Phone Numbers
Local presence in 5059 area codes with geographical DIDs.
National Phone Numbers
Complete freedom for businesses in multi-regional markets across the globe.
Toll Free Phone Numbers
An extensive worldwide coverage of Toll Free Numbers for global businesses with local customers.
Universal International Freephone Numbers
A single Toll Free Number for a truly global brand presence and reachability.
Mobile Phone Numbers
A wide selection of Voice and SMS-enabled phone numbers for cost-effective communications.
Shared Cost Numbers
Effortless business phone number setup with country-wide accessibility.
Two-way SIP Trunking
A powerful inbound and outbound SIP Trunking solution with rock-solid reliability, excellent audio quality and flexible trunk configurations.
Number Selection tool
The DIDWW user panel for full control over the configuration, management and monitoring of your services.
Phone Number Porting
Wide Porting coverage for the seamless migration of your numbers to DIDWW free of charge.

Local Phone Numbers

Local presence in 5059 area codes with geographical DIDs.

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your business

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Why do customers choose DIDWW?

The VoIP platform for telecommunication and business professionals

Compliant two-way SIP Trunking, everywhere

Full global compliance in 80 countries and 5098 areas. Readily available Landline, Mobile and Toll Free Phone Numbers and two-way local SIP Trunking. Licensed or directly partnered with a local carrier in every country.

See our coverage

Trusted by professionals

Nat Rudy
C3ntro Telecom
Carrier Interconnection Manager
“Always with the best disposition to serve us, DIDWW has helped us in fulfilling our customer’s needs, when it comes to provide them with the numbering solutions, when most of the time the requests get to us as urgent ones. Apart from everything else, it’s also fun and easy to work with DIDWW.”
Dragan Gajovic
Air Serbia
IT Service Manager
“We had a very fast integration with our IP voice system and their accessible and open procedures helped us reach our goals. During our contact center transition from an in-house solution to outsource solution, there weren’t any outages. The onboarding process was simple, fast and with substantial assistance.”
Andriy Azarov
Nectar Desk Inc.
CEO
“Virtual numbers and Phone Systems are essential parts of our offering, therefore DIDWW is one of the key components in our infrastructure. They have great support and high quality service. We became a client of DIDWW when we were very small, but still were treated in a proper way and were able to discuss business conditions, which helped our growth.”

Nat Rudy
C3ntro Telecom
Carrier Interconnection Manager

“Always with the best disposition to serve us, DIDWW has helped us in fulfilling our customer’s needs, when it comes to provide them with the numbering solutions, when most of the time the requests get to us as urgent ones. Apart from everything else, it’s also fun and easy to work with DIDWW.”